Access to YouTube and Gmail services is returning to normal in the UK after Google services were hit by a global outage.Monitoring website DownDetector noted a spike in reports of difficulties accessing platforms at around 11.30 GMT.
They included submissions by more than 12,000 YouTube users.
We are aware that many of you are having issues accessing YouTube right now – our team is aware and looking into it. We’ll update you here as soon as we have more news.— TeamYouTube (@TeamYouTube) December 14, 2020
Google said at that time it was “aware of the problem” – adding that a “majority” of customers were unable to access services, also including Google Docs, Maps and Drive.It announced shortly afterwards that an issue, reportedly linked to authentication, had been resolved in most territories and normal services were resuming where possible.
A statement received by Sky’s sister channel CNBC read: “We expect a resolution for all users in the near future.”
Google operates some of the world’s most popular platforms – with Gmail the biggest for email with more than 1.5 billion accounts.
YouTube has more than two billion active users.People trying to access accounts at the height of the problems were met with error messages.The video-sharing platform told users: “Something went wrong”.Some vented anger about the disruption on social media.Google was expected to provide more detail later on Monday about what had gone wrong.